✨ Where Latin Tradition Meets Authentic Elegance — Handcrafted in Yucatán

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    ✨ Where Latin Tradition Meets Authentic Elegance — Handcrafted in Yucatán

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    Privacy Policy - Data protection & confidentiality

    Casa Habana values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.casa-habana.com or make a purchase through our online store.

    1. information we collect

    When you browse our site or make a purchase, we may collect the following types of personal information:

    • Contact details (name, email address, phone number)
    • Billing and shipping information
    • Payment details (processed securely via trusted third-party payment processors)
    • Order history and preferences
    • Technical data (IP address, browser type, device, and usage patterns)

    We only collect the data necessary to provide our services, improve your experience, and comply with legal obligations.

    2. how we use your information

    Your information may be used to:

    • Process and fulfill your orders
    • Send order confirmations, shipping updates, and customer support communications
    • Provide personalized product recommendations or offers (if you’ve opted in)
    • Improve website performance, navigation, and user experience
    • Comply with legal and regulatory requirements

    3. data protection and security

    Casa Habana uses secure servers and encrypted connections (SSL) to protect all personal and payment data. We do not store full credit card information — all payments are processed securely by third-party providers such as PayPal or Shopify Payments.

    4. cookies

    Our website uses cookies to enhance your browsing experience and remember your preferences. Cookies help us analyze traffic and provide tailored recommendations.

    You can manage or disable cookies through your browser settings. Please note that some site features may not function properly without cookies enabled.

    5. sharing your information

    We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party providers only for the following purposes:

    • Processing payments (e.g., PayPal, Shopify Payments)
    • Shipping orders (e.g., UPS, DHL, USPS)
    • Marketing emails (e.g., Klaviyo, Mailchimp — only if you’ve opted in)
    • Website analytics (e.g., Google Analytics)

    These partners are bound by confidentiality agreements and comply with data protection standards.

    6. data retention

    We retain your personal information only for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

    7. your rights

    You have the right to:

    • Access the personal data we hold about you
    • Request correction or deletion of your data
    • Withdraw consent for marketing communications at any time
    • Request a copy of your personal data in portable format

    To exercise these rights, please contact us at contact@casa-habana.com.

    8. email communications

    By subscribing to our newsletter, you agree to receive updates and exclusive offers. You may unsubscribe at any time by clicking the “unsubscribe” link in any email we send.

    9. international data transfers

    Casa Habana operates from Mexico and ships to the United States and other countries. By using our services, you acknowledge that your data may be processed outside your country of residence, always in accordance with applicable privacy standards.

    10. changes to this policy

    We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The date of the latest update will always appear at the bottom of this page.

    11. contact us

    If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

    Last updated: January 2026